Privacy Policy

Last updated: [Insert date]

1. Who We Are

This Privacy Policy explains how North Carolina Cost Estimating (“we,” “us,” or “our”), located at 314 N Caldwell St, Charlotte, NC 28202, US, collects, uses and protects information when you visit northcarolinacostestimating.com (the “Website”) or use our construction estimating, quantity takeoff and related services (the “Services”).

2. Information We Collect

Information you provide

• Contact details such as name, company name, email address, phone number and mailing address.
• Project information, including drawings, specifications, addenda, bid documents, project location and scope notes.
• Billing information needed to process payments (card details are handled by our payment processor, not stored by us).
• Messages, reviews and other communications you send us.

Information collected automatically

• Device and browser information, IP address, pages visited, referring pages and time on site.
• Cookies and similar technologies used for site functionality, analytics and, where applicable, advertising measurement.

3. How We Use Your Information

• To prepare quotes, estimates, takeoffs and other Services you request.
• To communicate with you about projects, deliverables, invoices and support.
• To improve our Website, Services and customer experience.
• To send service updates or marketing messages, which you may opt out of at any time.
• To comply with legal obligations and protect our rights.

4. Confidentiality of Project Documents

We treat all plans, specifications and bid information as confidential. Project documents are used only to deliver the Services you requested. We do not sell, publish or share your drawings or bid numbers with other contractors, suppliers or third parties, except with trusted service providers bound by confidentiality obligations or where required by law. Non-disclosure agreements are available on request.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (hosting, email, file storage, payment processing, analytics), under confidentiality obligations.
• Professional advisers such as accountants and attorneys.
• Government authorities when required by law, subpoena or legal process.
• A successor entity in the event of a merger, acquisition or sale of assets.

6. Cookies and Analytics

Our Website may use cookies and third-party tools such as Google Analytics and Google Maps. These tools may collect information about your use of the Website. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

7. Data Retention

We keep personal information and project files only as long as needed to provide the Services, maintain business records, resolve disputes and meet legal requirements. You may request deletion of your project files after delivery.

8. Data Security

We use reasonable administrative, technical and physical safeguards, including secure file storage and access controls, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

You may request access to, correction of or deletion of your personal information, and you may unsubscribe from marketing emails at any time using the link in the email or by contacting us at ask@northcarolinacostestimating.com. Depending on where you live, you may have additional rights under applicable law.

10. Data Breach Notification

If a security breach affects your personal information, we will notify affected individuals and authorities as required by applicable law, including the North Carolina Identity Theft Protection Act.

11. Children’s Privacy

Our Website and Services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

12. Third-Party Links

Our Website may link to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

14. Contact Us

Questions about this Privacy Policy? Contact us:
North Carolina Cost Estimating
314 N Caldwell St, Charlotte, NC 28202, US
Phone: 1 (980) 538 1118
Email: ask@northcarolinacostestimating.com

See also our Terms and Conditions.